B.A. Port provides post-sales support ONLY by opening
trouble tickets through the help
desk.
We are responsive, typically answering requests with 2 hours.
We strive to answer all requests within 4 hours, but we commit
ourselves to not longer than 24 hours.
Remember, vendor response time was one our pet peeves with the
linux web site hosting providers we had worked with previously
that inspired us to start our own hosting provider business.
We provide post-sales level-two support both via email, ICQ
and telephone. Please refer to your welcoming email for details
on how to contact us for escalated support.
Again, the ONLY MEANS OF SUPPORT is to open a support trouble
ticket here
We have moved to the Help Desk / Trouble Ticket method as our
only method for providing support to existing customers due
to fraud and spam problems. Additionally, this method provides
us the ability to give you the highest quality web site hosting
support in the industry.
For pre-sales inquiries:
If you are not yet a customer, please give us a try by ordering
one of our great web
site hosting packages. You must be completely satisfied
with your experience with B.A. Port or your money back. You
have nothing to risk.
Choose your plan and click on order button below to get started
and experience unparalleled technical and business web site
hosting provider support right now.
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